FAQ

In Iowa, most health insurance policies do not require a doctor’s referral for you to see a physical therapist. Medicare, Medicaid, and some private insurance policies do require a referral, be sure to verify your coverage with your insurance provider in advance. If a referral is needed, ask your doctor or specialist to provide you with a prescription for therapy, adding any relevant diagnostic information or operative notes.

We currently accept: • BCBS • United Health Care/ UMR • Cigna/Midlands Choice • Aetna • Humana • Iowa Total Care • Amerigroup • Medicare We are working to partner with more. Check your specific plan to see what it covers for physical therapy and whether any restrictions apply. We do offer a cash-based option.

Bring your photo ID and your insurance card to your first appointment, as well as any cash payments or co-pays. To save time, please complete the patient forms found on our home page. If you don’t have time to complete them before your appointment, please plan to arrive five to ten minutes early. Please bring a pair of gym (non-street) tennis shoes, to help preserve our gym floors.

Please wear comfortable, loose-fitting clothing to your first visit or change when you arrive. Bring a pair of gym (non-street) tennis shoes, to help preserve our gym floors.

Plan for about an hour on your first visit, this allows us to assess your goals and develop a personalized plan of care. Subsequent appointments may last up to an hour.

Because every plan of care is tailored to your unique needs, the number of sessions vary for each person. Together, we’ll create a plan that meets your goals, your schedule, and your budget.

With your permission, we'll coordinate your care with the necessary health care professionals to help you reach your goals.